We offer a number of payment options. Payment within 7 business days is our standard payment terms. If an extension is required, please contact us. We can arrange lay-by terms up to 12 weeks.
Payment can be made by:
- Credit Card Payment
- Bank Deposit
- Bank or Personal Cheque
- Money Order
If payment is being made by bank deposit over the counter in the bank, please request that they include a reference for the payment so that it can be identified when received. Please use your full name as your reference. Please also allow 1-3 business days for your payment to be received at our end.
If payment is being made by EFT, please use your full name as your reference so it can be identified at our end. Please allow 1-3 business days for your funds to be received at our end.
If payment is being made by cheque or money order, please keep in mind the length of time for us to receive it, then deposit it and wait for payment to be cleared. Postage times vary across Australia and it can take up to 5 business days for cheques to clear.
Lay-by terms are available upon request. We offer up to 12 weeks with weekly or fortnightly payments either by PayPal or EFT. Lay-by terms are great for purchasing gifts as we hold the stock for you until payments have been finalised. No more having to hide those great gifts!
If you have any questions regarding our payment options or need further information, please contact us by email at [email protected].
Outdoor play gyms are booked in for pick up the same day or next business day that cleared funds have been received. Items are packaged to ensure there is no damage. We only use new packaging materials. Larger items are packaged in cardboard cartons wrapped in bubble wrap for protection. Smaller items are wrapped in bubble wrap for protection.
Postage within Australia
Items are delivered using several Australian carriers, including StarTrack, BlueStar, Border Express, TNT and Courier’s Please. Delivery times are approximate only and dependent on your location. For example, a shipment from Victoria to WA can take more than 7 days. Please contact us if you have any concerns about the length of time it is taking to receive your parcel.
Postage outside Australia
Unfortunately we are unable to arrange freight delivery overseas for our outdoor play gyms. However, our Learn to Type keyboard sticker, Keyboard Genius, can be posted anywhere in the World, via Australia Post.
If you have any questions regarding our shipping options, or need further information about delivery, please contact us by email at [email protected].